Boyne Mountain Resort

Reviews about Boyne Mountain Resort

• 4 / 5

  By Ellen Lane
  We were at the resort for the Lutheran Women's Missionary League convention and stayed in the Clock Tower. Our room looked just like the picture online. The rooms in that building have all been remodeled and are fresh and clean. I had read other reviews about bad smells and cleanliness. I only found two places with issues: the hallway of the Clock Tower smelled musty upon entry (our room was fine) and the ladies' restroom at the Matterhorn conference room had leaking toilets and smelled worse as the days went on. The staff was very friendly and helpful in all departments. Due to the large number of attendees, our dinners were changed from buffets to sit down. The banquet staff did an outstanding job of feeding well over 300 guests in EACH dining room. The food was excellent - especially the caramel cheese cake and death by chocolate cake! I have worked at another resort and know the challenges they face with such huge groups. The lack of elevators presented problems for some of the older ladies, but we were warned ahead of time by the resort. If the ventilation issues could be addressed, this resort would rate five stars in my book.
  December 28, 2016
• 1 / 5

  By Vanessa Toce
  Keep looking. This place is horrible. Our family bought us a week here for our honeymoon. We arrived to a stinky room and much smaller than we anticipated based on the price they paid. Overall the place was rundown. We stayed in the Boynehof part which is supposed to be dog friendly.
  
  I don't think this place was dog friendly, it wasn't even people friendly. Almost every person we came into contact with was rude and uninformed. Most questions were answered with I don't know or I don't think so.
  
  The food was mostly bad. The omelettes and waffles were the only thing I could actually finish.
  The shower sounded like a motor boat and the air conditioning worked part time.
  
  Half way through the trip they started ripping off our roof which made our dogs go crazy and have panic attacks. We called the front desk and they refused to move us. So we left. Thankfully, the remaining days were credited; however, they refused to credit anything else even though they ruined our honeymoon. There are so many other places to stay.
  December 08, 2016